Terms & Conditions/Terms of use

Terms and conditions

Purchase

To make a purchase from the website you must register for an account as a buyer. Your use of the website implies your acceptance of our terms and conditions and Privacy Policy.

By using this site, you agree to the following terms of use. We, Tried and Tasted (www.triedandtasted.co.uk) reserve the right, at any time, to modify, alter or update these terms of use.

Purchases you make from a merchant on the website must only be paid through the website’s payment facility. We accept payments using Visa, Mastercard or American Express cards and paypal. We will process the payment for your purchase from the merchant and pass the proceeds on to the merchant. We reserve the right to refuse to process any transaction for any reason at our sole discretion.

When you place an order, you authorise our technical partner Stripe Payments Europe, Ltd. And Paypal to take payment for the purchase price and are deemed to transact subject to the merchant’s terms and conditions. An order is deemed to be accepted by the merchant when you receive an email confirmation that order has been dispatched.

Limitation of liability

TRIEDANDTASTED.CO.UK DOES NOT REPRESENT OR WARRANT THAT INFORMATION PROVIDED BY SELLERS, SUCH AS NUTRITION, INGREDIENT, ALLERGEN AND OTHER PRODUCT INFORMATION IS ACCURATE OR COMPLETE. TRIEDANDTASTED.CO.UK SHALL NOT BEAR ANY DIRECT OR INDIRECT LIABILITY FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE OF ANY PRODUCTS OFFERED FOR SALE OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE WEBSITE.

In no event shall triedandtasted.co.uk be held liable for online advertisements, editorial features or recommendations about diets and/or particular products or services that may be suggested for particular purposes or expectations. No such representations or recommendations that may be displayed on triedandtasted.co.uk should serve as a substitute for professional advice.

You should not rely solely on the information presented on the website. We recommend that you contact the merchant directly in case you have a specific dietary concern or question regarding a product.

Refunds

You have 14 days in which to notify the merchant of your request to cancel the order, starting the day after the goods have been received. For the avoidance of doubt, it is not possible to return baby food and milk, or frozen, perishable or custom-made food or drinks unless they are supplied in breach of applicable regulations. Please check the merchant’s terms and conditions before making a purchase to avoid disappointment.

If the goods are eligible for a return and refund, they must be returned to the merchant within 14 days of your notification of cancellation. We recommend that proof of postage be obtained. The items must be returned in their original undamaged packaging and labels, together with any accessories, booklets or free gifts.

If the goods have been handled unnecessarily, other than to establish their nature, character and function, you will be liable for any diminished value, which will be deducted by the merchant from the reimbursement.

We have the right to decline or cancel any orders placed where prices or information appear to be incorrect, due to typographical error or otherwise, whether or not the order has been confirmed. In case such cancellation occurs after your credit card was charged, we will issue an immediate and full refund for the transaction amount to the payment method used.

Termination

We reserve the right to suspend or terminate your account if you are in breach of the terms and conditions without notice.

No partnership or agency

Nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between the parties.

Disputes

Whilst we are not party to the transaction, we may try to help users resolve disputes.

Where a buyer and merchant are unable to resolve a dispute resulting from a transaction that occurred on the platform, they may refer to us by contacting us at suport@triedandtasted.co.uk 

For the avoidance of doubt, we have no obligation to resolve disputes and will consider to do so in our sole discretion and based solely on our policies.

You release Triedandtasted.co.uk (and Triedandtasted.co.uk’s directors, officers, employees and representatives) from any and all claims, demands, damages, including consequential loss of every kind and nature arising out of or in any way connected with disputes between buyers and merchants or external parties.

Disclaimer of warranties

We do not represent or warrant that the website will be error-free, uninterrupted, free from third party attacks or otherwise available at all times to meet your requirements.

THIS SERVICE IS PROVIDED ON AN "AS IS" BASIS. TRIEDANDTASTED.CO.UK MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER STATUTORY, EXPRESS OR IMPLIED, THAT THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE TO YOU THROUGH THE WEBSITE WILL BE AS REPRESENTED BY SELLERS, FIT FOR A PARTICULAR PURPOSE OR USE, AVAILABLE AT THE TIME OF LISTING, COMPLIANT WITH APPLICABLE REGULATIONS, FREE FROM INTELLECTUAL PROPERTY INFRINGEMENT, OR THAT SELLERS AND BUYERS WILL PERFORM AS THEY HAVE AGREED.

Merchants who provide product data and make products available for sale through Triedandtasted.co.uk’s website shall be bound by our terms and conditions in addition to their own. Any representations and/or warranties regarding their products shall be solely binding upon them.

Where a dispute arises between, or out of buyers and merchants activity on the website, each party expressly agrees to waive any subsidiary or recourse claims against Triedandtasted.co.uk and further agrees to hold Triedandtasted.co.uk harmless from any claims that may be in any way connected with such dispute.

Limitation of liability

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, TRIEDANDTASTED.CO.UK EXCLUDES LIABILITY FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT OR PUNITIVE DAMAGES, LOSS OF PROFITS, LOSS OF BUSINESS LOSS OF DATA AND ANY CONSEQUENTIAL LOSS, CLAIMS OR REMEDIES IN TORT, WHETHER OR NOT ARISING FROM ITS NEGLIGENCE.

This Agreement shall not exclude liability for death or personal injury resulting from our negligence, or any liability that cannot be limited or excluded by law.

Force Majeure

Neither we nor the merchants will be obliged to fulfil the responsibilities detailed in the terms and conditions in circumstances beyond reasonable control. These include but are not limited to earthquakes, floods, fire, plague or other natural disasters, terrorism, riots, civil disturbances, war, strikes, nuclear or chemical contamination, failure of public infrastructure, national emergency, inclement weather or acts of God. Duties and obligation will be postponed for the period of the Force Majeure.

Our role

We provide a platform for the primary purpose of enabling buyers and merchants to interact and transact through the website and its services.

When a buyer purchases from a merchant, a legally binding contract is formed between these parties. For the avoidance of doubt, by accepting Triedandtasted.co.uk terms and conditions, the buyer will also be accepting the merchant's terms and conditions.

Triedandtasted.co.uk is not party to the transaction and shall not bear any express or implied liabilities related to the items sold online. We do not possess, check or act as caretakers of any items that are sold by merchants at any time.

Our services are only available to UK and in certain circumstances, E.U. customers; therefore a UK or E.U. address will be required in the registration process.

Conduct and behaviour

You may only use the website and its services for its primary purpose.

In your interactions, you must at all times remain courteous and polite and not use any nicknames, comments, product descriptions or messages that are obscene, discriminatory, offensive or discourteous.

You are responsible for all data transferred from your systems to our website and services and shall bear all liabilities in any way connected to such data and content.

You must not:

  • Use Triedandtasted.co.uk or any of its services for any unlawful activity;
  • Do anything that causes damage or disruption to the website or its services;
  • Send malicious information to any party using our services (including viruses, Trojans, adwares, worms, spam);
  • Use the website or services for commercial solicitation, or use any data obtained from or via our website without our prior consent;
  • Transfer your account to another party without our prior consent;
  • Provide us with false, inaccurate or misleading information;
  • Attempt to manipulate transactions or tamper with the website in any way.
  • This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). Tried and Tasted. (www.triedandtasted.co.uk) is not responsible for the availability of, or the content located on or through, any external site, nor for any transactions between you and such sites (including as to 'cookies', personal data, confidential information, or purchases of goods or services). You should contact the site administrator or webmaster for those external sites if you have any concerns regarding such links, content or transactions.

All rights in the site design, text, graphics and other content, interfaces, and the selection and arrangements thereof belong to Tried and Tasted (www.triedandtasted.co.uk) or its licensors. All rights are reserved save as set out below. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with Tried and Tasted. (www.triedandtasted.co.uk) or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication is strictly prohibited.

Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 Published:01/02/2021